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Welcome to Safavieh Store at lifedecorationus.com. These Terms and Conditions govern your use of our website and purchases of our premium home decor products. By accessing our site or making a purchase, you agree to these terms.

Our Commitment: At Safavieh Store, we curate elegant home decor with the same care we’d want for our own spaces. These terms reflect our dedication to quality, design, and customer satisfaction.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to users who:

  • Are 18 years or older
  • Reside in our service areas (excluding certain Asian and remote regions)
  • Agree to these Terms and Conditions

1.2 Intellectual Property

All content on lifedecorationus.com, including:

  • Product designs and descriptions
  • Photography and visual elements
  • Branding and logos

are the exclusive property of Safavieh Store and protected by intellectual property laws. Unauthorized use is prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our:

  • Bath linens and accessories
  • Lighting fixtures (ceiling lights, floor lamps)
  • Home decor items (decorative objects, picture frames)
  • Bedding collections

However, slight variations in color or texture may occur due to monitor settings or natural materials.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

To complete a purchase:

  1. Select your desired home decor items
  2. Provide accurate shipping information
  3. Choose your preferred payment method
  4. Review and confirm your order

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. You authorize us to charge the total amount to your selected payment method.

3.3 Order Confirmation

After placing your order, you’ll receive:

  • An order confirmation email
  • A shipping confirmation with tracking details within 1-2 business days

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days

4.2 Delivery Expectations

Please note:

  • Delivery times are estimates and may vary
  • We’re not responsible for delays due to customs or carrier issues
  • Signature may be required for certain items

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

  • Items are unused and in original packaging
  • All tags are attached
  • A copy of the order confirmation is included

5.2 Non-Returnable Items

The following cannot be returned:

  • Custom lighting fixtures
  • Opened candles
  • Final sale items (marked in Home Decor Deals)

5.3 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days
  2. Repackage items securely with all original materials
  3. Ship to our returns address at 5514 West Wedington Dr, Fayetteville, US 72704

5.4 Refunds

Refunds:

  • Are processed within 3-5 business days after we receive your return
  • Will be issued to the original payment method
  • Exclude original shipping costs (unless the return is our error)

6. Customer Responsibilities

6.1 Account Security

If you create an account, you’re responsible for:

  • Maintaining confidentiality of your login information
  • All activities under your account

6.2 Accurate Information

You must provide:

  • Current, complete, and accurate purchase information
  • Proper shipping address details

6.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases

7. Limitation of Liability

Safavieh Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors in product descriptions or pricing
  • Delivery delays beyond our reasonable control

8. Governing Law

These Terms shall be governed by the laws of the State of Arkansas, USA, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms or our home decor products:

Email: [email protected]
Mail: Safavieh Store, 5514 West Wedington Dr, Fayetteville, US 72704

Thank You for choosing Safavieh Store for your home decor needs. We appreciate the opportunity to serve design-conscious customers like you.